Getting it to you
Delivery & Payment on Receipt
No upfront card payment, no online checkout. Order with your name and phone number, we confirm by phone, and you pay when the parcel arrives.
How delivery works
1
Order confirmed by phone
After you submit the form, our team will call within one working day to confirm the order and arrange a suitable delivery window.
2
Despatched within 1-2 working days
Once confirmed, your order is prepared and handed to the courier. You will receive a call or message with your tracking reference.
3
Pay on delivery
When the courier arrives, pay by cash or card. That's it - no card details shared online, no advance charge.
Delivery times by region
| Region | Typical delivery time | Delivery cost |
|---|---|---|
| England (mainland) | 2-3 working days | Free on orders over £25 |
| Wales | 2-3 working days | Free on orders over £25 |
| Scotland (mainland) | 3-4 working days | Free on orders over £25 |
| Scottish Highlands & Islands | 4-5 working days | £4.99 |
| Northern Ireland | 3-4 working days | Free on orders over £25 |
Times are counted from despatch. Working days exclude Saturdays, Sundays and UK public holidays.